SYSTEM STATUS: ONLINE | ACCEPTING NEW AGENCY PARTNERS FOR Q3
Services / MAINTENANCE & SUPPORT

The Invisible Backend for Your Agency’s Growth.

Stop wasting your strategists’ time on plugin updates and CSS tweaks. We provide dedicated white-label dev blocks to handle your technical backlog, security patches, and emergency rescues—silently.

Service Specifications

  • Availability:
    Mon-Fri (Emergency Weekend Support)
  • SLA Response:
    4-Hour Emergency Response
  • Workflow:
    Slack / Asana / Ticket Integration

The Maintenance Margin-Leak

The Standard Agency Dev

<p>When a high-level SEO strategist spends three hours chasing a PHP conflict or a broken mobile menu, your agency loses money. Maintenance shouldn’t be a distraction—it should be a hands-off recurring revenue stream that you never have to think about.</p>

The Rootvertex Standard

<p>We act as your dedicated dev department. From hosting management and security hardening to ad-hoc bug fixes, we handle the tech so your team can focus on ranking. We provide the expertise; you provide the brand.</p>

Architecture Breakdown

01. PERFORMANCE

Agency-Wide Dev Blocks

Stop hiring freelancers for every small task. We provide monthly blocks of development hours that your entire agency can use. Whether it is a quick Schema fix, a tracking script implementation, or a layout tweak, we execute and report back in real-time.

// Core Web Vitals Optimization
const renderSpeed = 800ms;
import { cleanArchitecture } from 'rootvertex';
✓ 100/100 Mobile PageSpeed
✓ DOM Size Optimized
ACF LAYER LOCKED
02. SECURITY & UX

Hacked-Site SEO Recovery

When a client gets hit by a Japanese Keyword hack or SEO spam, it threatens the entire project. We specialize in deep-cleaning databases, removing malicious redirects, and hardening servers to ensure the site (and its rankings) are fully restored.

03. SCALE

Proactive Health Monitoring

We don’t wait for the site to break. We monitor uptime, broken links, and Core Web Vitals. We handle server-side updates, plugin compatibility testing, and daily off-site backups, ensuring your clients’ websites are always fast and secure.

SLA Delivery Tracker ON TIME
100%
Fixed Scope
0
Hidden Fees
60%
Avg Markup

Engineering SOP

How we execute silently as your dedicated backend team.

01

The Brief & Price Lock

You hand us the Figma files, technical requirements, and keyword matrix. We review the scope and lock in a fixed, wholesale price and strict delivery date.

02

The Dark Build

We code entirely on unbranded, white-label staging servers. We plug directly into your Slack or Asana, providing developer-led updates without PM middlemen.

Deploy & Markup

After 2 rounds of QA, we migrate the flawless build to your client's host. You present the final product under your brand and collect your markup.

EMERGENCY RECOVERY // 12-SITE HACK
> Cleaning 12 Interconnected Sites from a Database Injection.
"We had a nightmare scenario where a shared server vulnerability hit 12 of our client sites simultaneously. Rootvertex stepped in, identified the entry point, and cleaned every database within 6 hours. They saved our client relationships and our reputation."
STATUS: DEPLOYED AUTH: Director of Operations, UK Search Agency

The Invisible Partner Guarantee

Protected by a strict Mutual Non-Compete and NDA. We never contact your clients. We never claim your work. We build the engine in the dark so your agency can shine in the light.

Service Technicalities

How do you communicate with our team?
We plug directly into your agency’s ecosystem. Most of our partners add us to a #dev-support Slack channel or invite us to their Asana/ClickUp boards. We operate under your brand and provide developer-led updates on every ticket.
What is your typical turnaround time for ad-hoc requests?
Standard non-emergency tickets are typically addressed within 24-48 hours. Emergency issues (site down, critical SEO hack) are prioritized under our 4-hour response SLA to ensure minimal impact on client performance.

Ready to expand your bandwidth?

Book a Discovery Call